Support

We aim to respond within two business days, Monday to Friday, Central European Time. RDIT Products is a small software workshop — you'll be answered by the person who built the app.

To get a useful answer fastest, include

Your GitLab™ version
What GitLab's Recent Deliveries shows for the system hook
What the app's configuration screen shows under ingest health
The Jira issue key and commit hash involved, if it's about one commit

Please never send an administrator token, a shared secret, or a web trigger URL. We will never ask for any of them and cannot use them.

Reach out any time

Questions, ideas and collaborations are all welcome.

support@rditproducts.com